FAQ

Who handles the shipping?

Shipping and all other similar services are carried out by our trusted partners. 

What is your shipping policy?

We offer free express shipping on all of our products. Most of the times we can deliver your product in 7-10 days within EU.

What countries to you ship to?

We ship to all countries within EU (European Union) and also US.

What if my package gets held up in the customs?

Most of the time the package should be delivered to the address you stated without any additional actions needed from your side. In some rare cases, it can be held by the customs and then you need to fill out the declaration and provide an IOSS number that will be sent to you by the carrier (mostly we use UPS). Don't worry, everything is paid for and there are no additional costs! Feel free to contact us if you have any additional questions!

If I can’t find the design or size I’m interested in?

Just contact us at tailoredsigns.store@gmail.com and in most cases we are able to list the product you like.

How can I search/filter the products I like?

You can either use the search function found in the top right corner of our webpage or filter products by different tags and price.

If I'm not able to check out or a promo code is not working?

Contact us and we will get back to you as soon as possible!

Can I use your signs outdoors?

Yes, all of our Tailored Signs designs can be safely used outdoors without fear of rust.

Every piece gets a baked on powder-coated finish that is weather and rust resistant for years of indoor/outdoor use.

How do I use a discount code?

Simply enter your discount code in the "Discount Code" box found in your shopping cart and click/tap the "Apply" button. You will see your discount code applied and can then proceed by clicking/tapping the "Checkout" button.